Banking & Financial institutions
Automobil
Entertaiment & Events
Companies name used in this web site are for identification purposes only.
Automobil
Entertaiment & Events
Companies name used in this web site are for identification purposes only.
Advertising, Marketing & Promotion
Information Technologies
Information Technologies
7 years.
Front-office operations.
Customer Service Centre.
Storage Inventory Management.
Estimated 400 units.
Estimated USD 1,200,00.00 of equipments.
Front-office operations.
Customer Service Centre.
Storage Inventory Management.
Estimated 400 units.
Estimated USD 1,200,00.00 of equipments.
2 months.
Information Technology.
Southeast Asia.
Information Technology.
Southeast Asia.
6 years.
Back-office operations.
Distributions / Logistics Centre.
Storage Inventory Management.
Varies.
Varies.
Back-office operations.
Distributions / Logistics Centre.
Storage Inventory Management.
Varies.
Varies.
7 years.
Back-office operations.
Distributions / Logistics Centre.
Storage Inventory Management.
Average 67 types / 20 tonnes per delivery.
Estimated RM 250,00.00 of printed materials.
Back-office operations.
Distributions / Logistics Centre.
Storage Inventory Management.
Average 67 types / 20 tonnes per delivery.
Estimated RM 250,00.00 of printed materials.
12 years.
Front-office operations.
Customer Service Centre.
Storage Inventory Management.
Estimated 240 models.
Estimated RM 300,000.00 monthly stock replenishment.
Front-office operations.
Customer Service Centre.
Storage Inventory Management.
Estimated 240 models.
Estimated RM 300,000.00 monthly stock replenishment.
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WAREHOUSE INVENTORY AUDITING
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LITERATURE DISRIBUTION CENTRE
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DISTRIBUTION & LOGISTICS CENTRE
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- Operations of Authorised Replacement Centre.
:- Customer Walk-in Centre.
:- Centre cater to Wholesalers, dealers, and end-users.
:- Defective stocks verifications and immediate replacement for Walk-in customers.
:- Collections and deliveries to wholesalers and dealers in a timely manner.
:- Toners, ink cartridges, plotter pens, and data storage media.
- Database capture / creations.
- Analysis of models market movement.
- Proactive action on defective models.
:- Recalling of defective models.
:- Stop model movement in the market.
:- Models information and guidelines.
- Analysis breakdown of defective models.
:- Problem type, manufactured country, batch defects and etc.
- Information centre for wholesalers, dealers, and end-users.
- Verifications of counterfeit, remanufactured, stocks tampering and warranty period.
- Coordination with 7 replacement centre partners.
:- Pulau Pinang, Ipoh, Kuantan, Petaling Jaya, Johor Bharu, Kota Kinabalu, and Kuching.
- Storage and inventory of stocks.
- Stocks life span, warranty period monitoring.
- FIFO (first in, first out) stock movement.
- Stocks management trend.
:- Market movement, delivery, replenishments, buffering, and defects.
:- Customer Walk-in Centre.
:- Centre cater to Wholesalers, dealers, and end-users.
:- Defective stocks verifications and immediate replacement for Walk-in customers.
:- Collections and deliveries to wholesalers and dealers in a timely manner.
:- Toners, ink cartridges, plotter pens, and data storage media.
- Database capture / creations.
- Analysis of models market movement.
- Proactive action on defective models.
:- Recalling of defective models.
:- Stop model movement in the market.
:- Models information and guidelines.
- Analysis breakdown of defective models.
:- Problem type, manufactured country, batch defects and etc.
- Information centre for wholesalers, dealers, and end-users.
- Verifications of counterfeit, remanufactured, stocks tampering and warranty period.
- Coordination with 7 replacement centre partners.
:- Pulau Pinang, Ipoh, Kuantan, Petaling Jaya, Johor Bharu, Kota Kinabalu, and Kuching.
- Storage and inventory of stocks.
- Stocks life span, warranty period monitoring.
- FIFO (first in, first out) stock movement.
- Stocks management trend.
:- Market movement, delivery, replenishments, buffering, and defects.
Daily operations.
Information Technology.
Malaysia.
Information Technology.
Malaysia.
Frequency :
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Industry :
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- Operations of Equipment Loan Centre.
:- Wholesalers, dealers, and end-users.
:- Commercial and consumer products.
- Supporting Marketing and Corporate Sales departments.
:- Marketing programs.
:- Products launches / press review.
:- Road shows / events.
:- Corporate sales demonstrations.
:- Wholesalers, dealers and end-users demo / loan equipment.
- Transportations for equipment collections and deliveries.
- Technical services.
:- Equipment setup/ preparation for loan.
:- Technical inspection of returned equipment.
:- Restoration and repair of faulty equipment.
- Tracking of equipment movement and loan period.
:- Schedule collection of return loan equipment.
:- Forecast of equipment market value for re-market / sales.
:- Re-market / sales of end-of-terms equipment.
- Software drivers and utilities library.
:- Maintaining and updating of master software, and operations manuals.
:- Print drivers, utilities, Operation Systems (OS), and Management Tools/ Software.
:- Authorised reproduction of copyright drivers, utilities, and OS software.
:- Technical information centre for wholesalers, dealers, and end-users.
:- Wholesalers, dealers, and end-users.
:- Commercial and consumer products.
- Supporting Marketing and Corporate Sales departments.
:- Marketing programs.
:- Products launches / press review.
:- Road shows / events.
:- Corporate sales demonstrations.
:- Wholesalers, dealers and end-users demo / loan equipment.
- Transportations for equipment collections and deliveries.
- Technical services.
:- Equipment setup/ preparation for loan.
:- Technical inspection of returned equipment.
:- Restoration and repair of faulty equipment.
- Tracking of equipment movement and loan period.
:- Schedule collection of return loan equipment.
:- Forecast of equipment market value for re-market / sales.
:- Re-market / sales of end-of-terms equipment.
- Software drivers and utilities library.
:- Maintaining and updating of master software, and operations manuals.
:- Print drivers, utilities, Operation Systems (OS), and Management Tools/ Software.
:- Authorised reproduction of copyright drivers, utilities, and OS software.
:- Technical information centre for wholesalers, dealers, and end-users.
Daily operations.
Information Technology.
Malaysia.
Information Technology.
Malaysia.
2 years.
Back-office operations.
Warehouse Auditing.
Up to 1,200 units.
Varies.
Back-office operations.
Warehouse Auditing.
Up to 1,200 units.
Varies.
Frequency :
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Industry :
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- Warehouse physical inventory stocks count.
- Cycle count and reconciliations.
- Stocks serial and batch number matching.
- Reconciliation with the latest 1 day old stock inventory updates.
- Review of warehouses and stocks, physical conditions.
- Review of supporting documentations for stock discrepancies.
- Interview with warehouse personnel.
:- Warehouse processes.
:- Stocks discrepancies.
:- Stocks movements, replenishments, and buffering.
- Recommendation for improvement and corrective measures.
- Covering Southeast Asia regions.
:- Singapore.
:- Indonesia - Jarkata.
:- Thailand – Bangkok.
:- Vietnam – Ho Chi Min, Hanoi, and Danang.
:- Philippines – Quezon City, and Makati.
:- Malaysia – Kuala Lumpur, Pulau Pinang, Johor, and Kuching.
- Cycle count and reconciliations.
- Stocks serial and batch number matching.
- Reconciliation with the latest 1 day old stock inventory updates.
- Review of warehouses and stocks, physical conditions.
- Review of supporting documentations for stock discrepancies.
- Interview with warehouse personnel.
:- Warehouse processes.
:- Stocks discrepancies.
:- Stocks movements, replenishments, and buffering.
- Recommendation for improvement and corrective measures.
- Covering Southeast Asia regions.
:- Singapore.
:- Indonesia - Jarkata.
:- Thailand – Bangkok.
:- Vietnam – Ho Chi Min, Hanoi, and Danang.
:- Philippines – Quezon City, and Makati.
:- Malaysia – Kuala Lumpur, Pulau Pinang, Johor, and Kuching.
Daily operations.
Information Technology.
Malaysia.
Information Technology.
Malaysia.
Frequency :
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Coverage :
Industry :
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- Distribution and request centre.
:- Point of Sales (POS) materials.
:- Product brochures, flyers, booklets manuals and etc.
:- Monthly and ad-hoc distributions to 450 wholesalers and dealers.
- Supporting Marketing and Product and Sales & Support division.
- Management for sales support materials.
:- Storage.
:- Buffering.
:- Replenishment.
:- Sales, Marketing, Press Kits compilations - slides, photos, point of sales, and etc.
- Constant updates and disposal of outdated printed materials.
- Monitoring of sales supports materials movement.
- Capturing of wholesalers and dealers sales materials usage trend to prevent wastage.
:- Point of Sales (POS) materials.
:- Product brochures, flyers, booklets manuals and etc.
:- Monthly and ad-hoc distributions to 450 wholesalers and dealers.
- Supporting Marketing and Product and Sales & Support division.
- Management for sales support materials.
:- Storage.
:- Buffering.
:- Replenishment.
:- Sales, Marketing, Press Kits compilations - slides, photos, point of sales, and etc.
- Constant updates and disposal of outdated printed materials.
- Monitoring of sales supports materials movement.
- Capturing of wholesalers and dealers sales materials usage trend to prevent wastage.
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Industry :
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- One-Stop Centre for receiving and distribution.
:- Pick and pack for 90 locations
:- Printed materials.
:- Banners, buntings, Point of Sales (POS), brochures and etc.
- Storage and inventory management.
- Verifying of material quantities received.
- Arrangement of land, sea and air distributions.
- Monitoring of delivery routes and processes.
- Coordination of delivery schedule with printers and transporters.
:- Pick and pack for 90 locations
:- Printed materials.
:- Banners, buntings, Point of Sales (POS), brochures and etc.
- Storage and inventory management.
- Verifying of material quantities received.
- Arrangement of land, sea and air distributions.
- Monitoring of delivery routes and processes.
- Coordination of delivery schedule with printers and transporters.
3 months.
Banking & Financial Institutions.
Malaysia.
Banking & Financial Institutions.
Malaysia.
Frequency :
Industry :
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Industry :
Coverage :
6 years.
Back-office operations.
Technical Services.
Storage Inventory Management.
Estimated 400 units.
Estimated USD 125,000.00 of monthly equipment re-market.
Back-office operations.
Technical Services.
Storage Inventory Management.
Estimated 400 units.
Estimated USD 125,000.00 of monthly equipment re-market.
HIRED PURCAHSED RETURN CENTRE
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Daily operations.
Information Technology.
Office Automations.
Malaysia.
Information Technology.
Office Automations.
Malaysia.
Frequency :
Industry :
Coverage :
Industry :
Coverage :
- Storage inventory and return centre for hire purchase equipment.
- Transportations for equipment collections and deliveries.
- Technical services.
:- Technical inspection of returned equipment.
:- Restoration and repair of faulty equipment.
:- Equipment setup/ installation of original Operating System (OS).
:- Repackaging and preparation for re-market/ sales.
- Equipment market value forecast for re-market / sales.
:- Verifying of potential buyers for returned equipment.
:- Re-market / sales of returned equipment.
- Transportations for equipment collections and deliveries.
- Technical services.
:- Technical inspection of returned equipment.
:- Restoration and repair of faulty equipment.
:- Equipment setup/ installation of original Operating System (OS).
:- Repackaging and preparation for re-market/ sales.
- Equipment market value forecast for re-market / sales.
:- Verifying of potential buyers for returned equipment.
:- Re-market / sales of returned equipment.
23 years, on going.
Back-office operations.
Fulfillment Services.
Varies.
Handling cash values up to RM 300,000.00 per project.
Back-office operations.
Fulfillment Services.
Varies.
Handling cash values up to RM 300,000.00 per project.
FULFILMENT SERVICES
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- Inventory & logistics services.
:- Receiving, verifying, storage, collations, and shipping / distributions.
- Transportations arrangement.
:- Land, sea and air distributions.
- Mass, personalised mailing and marketing inserts.
:- Marketing / information packs, greeting cards, product samples.
:- Banking & Financial Institutions investment, annual, interim, fund reports and etc.
- Handling of high value items.
:- Cash/ meal vouchers, gold bullion/ coin, electronic appliances, premiums and etc.
:- Cash vouches - AEON, AEON Big, Parkson, Giant, Sen Heng, SenQ, KFC, Pizzahut, Tesco, Tomei, Pendora, and Diamond & Platinum.
:- Gift cards – Petronas and Starbucks.
:- eWallet Reload Pins – Touch & Go, Spay, and Grabfood.
- Collations and distributions for internal branches and customers.
- Pick and pack of materials.
- Database management.
:- Database creations / capture, de-duplicate, validation, standardised format and maintenance.
:- Receiving, verifying, storage, collations, and shipping / distributions.
- Transportations arrangement.
:- Land, sea and air distributions.
- Mass, personalised mailing and marketing inserts.
:- Marketing / information packs, greeting cards, product samples.
:- Banking & Financial Institutions investment, annual, interim, fund reports and etc.
- Handling of high value items.
:- Cash/ meal vouchers, gold bullion/ coin, electronic appliances, premiums and etc.
:- Cash vouches - AEON, AEON Big, Parkson, Giant, Sen Heng, SenQ, KFC, Pizzahut, Tesco, Tomei, Pendora, and Diamond & Platinum.
:- Gift cards – Petronas and Starbucks.
:- eWallet Reload Pins – Touch & Go, Spay, and Grabfood.
- Collations and distributions for internal branches and customers.
- Pick and pack of materials.
- Database management.
:- Database creations / capture, de-duplicate, validation, standardised format and maintenance.
Daily operations.
Varies.
Malaysia / Southeast Asia.
Varies.
Malaysia / Southeast Asia.
On going.
Back-office operations.
Redemptions/ Submissions Centre.
4,500 Redemptions per campaign.
Up to RM 30,000.00 of the T’nG eWallet Reload Pin.
Back-office operations.
Redemptions/ Submissions Centre.
4,500 Redemptions per campaign.
Up to RM 30,000.00 of the T’nG eWallet Reload Pin.
REDEMPTIONS PROGRAM – WHATSAPP PLATFORM
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- Provision of Real-time submission listing.
- WhatsApp inbound and outbound for redemption programs.
:- Filtering of inbound submissions for the campaign terms and conditions.
:- Respond to submission validity.
:- Disbursement of the SPay, and T’nG eWallet Relaod Pin.
:- Selection of the campaign top spender.
:- Selection of random winner, using the Math,random(), and mt_rand algorithm.
- Letter shopping services.
:- Capturing of the recipient mailing address.
:- Preparation of personalised letter to recipient.
- Delivery of redemption item.
:- Collations and preparation of redemption item for delivery.
:- Out-bound message of delivery detail to recipients.
- WhatsApp inbound and outbound for redemption programs.
:- Filtering of inbound submissions for the campaign terms and conditions.
:- Respond to submission validity.
:- Disbursement of the SPay, and T’nG eWallet Relaod Pin.
:- Selection of the campaign top spender.
:- Selection of random winner, using the Math,random(), and mt_rand algorithm.
- Letter shopping services.
:- Capturing of the recipient mailing address.
:- Preparation of personalised letter to recipient.
- Delivery of redemption item.
:- Collations and preparation of redemption item for delivery.
:- Out-bound message of delivery detail to recipients.
Daily operations.
Varies.
Malaysia / Southeast Asia.
Varies.
Malaysia / Southeast Asia.
3 years.
Back-Office Operations.
Front-office operations.
Customer Care Centre.
Distributions / Logistics Centre.
Storage Inventory Management.
11 units.
Estimated RM 3,000,000.00.
Back-Office Operations.
Front-office operations.
Customer Care Centre.
Distributions / Logistics Centre.
Storage Inventory Management.
11 units.
Estimated RM 3,000,000.00.
PRODUCTION, WAREHOUSING, DISRIBUTION
& CUSTOMER CARE CENTRE
& CUSTOMER CARE CENTRE
Durations :
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Value :
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Frequency :
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Coverage :
Industry :
Coverage :
- Production Centre.
:- Production of raw materials to the final shelf display product.
:- Product packaging design and testing.
-Storage and inventory management.
:- Products life span period monitoring.
:- Monitoring of products movement and re-buffering.
:- Receiving, verifying, storage, collations, and shipping/ distributions.
:- Verifying of material quantities received.
-Distribution Centre.
:- Inventory & logistics services.
:- Pick and pack of order.
:- FIFO (first in, first out) stock movement.
- Customer Care Centre.
:- Customer Walk-in Centre.
:- The centre caters to dealers and end-users.
:- Preparation of customers orders and verification.
:- One-Stop Centre for product order, collection, and return.
- Technical Centre.
:- Equipment quality check (QC).
:- Preparation of equipment labels, and SIRIM certificates.
:- Technical inspection of returned equipment.
:- Restoration and repair of faulty equipment.
:- Repackaging and preparation for re-market/ sales.
:- Production of raw materials to the final shelf display product.
:- Product packaging design and testing.
-Storage and inventory management.
:- Products life span period monitoring.
:- Monitoring of products movement and re-buffering.
:- Receiving, verifying, storage, collations, and shipping/ distributions.
:- Verifying of material quantities received.
-Distribution Centre.
:- Inventory & logistics services.
:- Pick and pack of order.
:- FIFO (first in, first out) stock movement.
- Customer Care Centre.
:- Customer Walk-in Centre.
:- The centre caters to dealers and end-users.
:- Preparation of customers orders and verification.
:- One-Stop Centre for product order, collection, and return.
- Technical Centre.
:- Equipment quality check (QC).
:- Preparation of equipment labels, and SIRIM certificates.
:- Technical inspection of returned equipment.
:- Restoration and repair of faulty equipment.
:- Repackaging and preparation for re-market/ sales.
Daily operations.
Health Care.
Malaysia.
Health Care.
Malaysia.
SOME OF OUR CLIENTS
DraftFCB Sdn Bhd
Reckitt Benckiser (M) Sdn Bhd
LVMH Watch & Jewellery Malaysia Sdn Bhd
Bricks & Clicks - Online Marketing Specialists
Alcon Laboratories (Malaysia) Sdn Bhd
Ego Pharm Malaysia Sdn Bhd (QV products)
Dviria Nano Tech Sdn Bhd
HWGB Biotech Sdn Bhd
Astramern Sdn Bhd
Reckitt Benckiser (M) Sdn Bhd
LVMH Watch & Jewellery Malaysia Sdn Bhd
Bricks & Clicks - Online Marketing Specialists
Alcon Laboratories (Malaysia) Sdn Bhd
Ego Pharm Malaysia Sdn Bhd (QV products)
Dviria Nano Tech Sdn Bhd
HWGB Biotech Sdn Bhd
Astramern Sdn Bhd
CIMB Bank Berhad
AEON Credit Service (M) Berhad
Parkson Credit Sdn Bhd
Lonpac Insurance Berhad
Alliance Bank Malaysia Berhad
Volvo Malaysia Sdn Bhd
Continental Tyre PJ Malaysia Sdn Bhd
Federal Auto Cars Sdn Bhd
F A Wagen Sdn Bhd
Viacom International Media Networks (Malaysia) Berhad – MTV Asia
Dirigo Event Sdn Bhd – Kuala Lumpur Standard Chartered Marathon
AEON Credit Service (M) Berhad
Parkson Credit Sdn Bhd
Lonpac Insurance Berhad
Alliance Bank Malaysia Berhad
Volvo Malaysia Sdn Bhd
Continental Tyre PJ Malaysia Sdn Bhd
Federal Auto Cars Sdn Bhd
F A Wagen Sdn Bhd
Viacom International Media Networks (Malaysia) Berhad – MTV Asia
Dirigo Event Sdn Bhd – Kuala Lumpur Standard Chartered Marathon
AUTHORISED REPLACEMENT CENTRE
EQUIPMENTS LOAN CENTRE
Hewlett-Packard Multimedia Sdn Bhd
ServTouch-Wywy (Malaysia) Sdn Bhd
ServTouch-Wywy (Malaysia) Sdn Bhd
OUR PORFOLIO
