With the aim of providing a One-Stop Total Solutions, FMS offers the following services;
Outsourcing a department operation and responsibilities helps transforms fixed operating cost to a more predictable lower cost and increases the company flexibility.
With these flexibilities, company key employee can invest time and energy in building its core business.
BPO- Business Process Outsourcing (Department/ Division)
CRM- Customer Relationship Management
Your total solutions partner
Capturing and maintaining a database can be time consuming and FMS support team can ensure smooth and constant control of information.
FMS dedicated transportation ensures your shipments delivered on time with the most effective route and cost possible.
Storage Management is an integrated part to optimize our customer storage and distribution processes.
DISTRIBUTIONS/ LOGISTICS AND STORAGE MANAGEMENT
· BPO- Business Process Outsourcing · CRM- Customer Relationship Management · Fulfillment · Logistics · Distribution · Survey · Database Management · Bulk Mailing · Redemptions · Storage
FMS provides a wide range of fulfillment services specifically to your requirements.
FMS ensures that all fulfillment services required, is in excellent condition and cost effective to the targeted market, retail outlets or branches.
> Internal/ external department operation.
> Customer Service Centre.
> Redemptions Centre.
> Distributions Centre.
> Technical services Centre
> Internal/ external warehouse inventory auditing.
> Items quality and quantity inspections.
> Items collation, packing and labelling.
> Short/ long term storage.
> Stock management.
> Inventory control.
> Items distribution.
> Bulk/ direct mailing.
> Sending of bulk SMS.
> Premium distributions.
> Pick and pack (collation).
> Registered mail (mail tracking).
> Literature and product insertions.
> Customer satisfactions survey.
> Data entry.
> Database cleansing.
> Postal code verification.
> Database generation.
(campaign, events, road shows and etc.).
> Database de-duplicating.
> Data capture on WhatsApp Platform.